Own Your Power

 :: By Corey Colwell-Lipson and Lynn Colwell with editing by Lisa Truesdale

This article is so key especially for NEW business owners who think that they have to do it all. Take heed to these words of wisdom from E-Myth!

Simone

Often, as our coaching clients begin designing and documenting systems they face a particular challenge: how do they replicate and document the personal touch they feel is theirs’ alone to give?

These business owners believe in the overall idea of systemization, but they become somewhat stymied when they realize that it means their personal touch, their “rainmaker status,” the patterns of behavior that attracted customers in the first place, must also be systematized in order for the business to function without them.

The First Step Is Recognition

The initial step is to recognize the reality. What results do you achieve in your business?  Yes, you created patterns of behavior (systems) that you’ve followed in order to achieve a degree of business success. You pride yourself on your abilities. You enjoy the fact that in your growing organization, nobody has the same personal touch with the customers that you have. I mentioned rainmaker status above, for often this is how this pride in the personal touch shows up; you feel recognized and special for your personal ability to achieve great results.

Of course, there’s nothing wrong with being good at what you do! It’s fantastic! You’ve found a particular way of doing business that has made you successful. But here’s the key concept: if the business is totally dependent on you – on how you do things – you’ll never be able to get away from the business. You can’t sell a business when you are the business. You can’t take a vacation from the business because when you go, the business goes too.

When you understand that, you understand that you have to let go of those rainmaker reigns and learn to replicate the processes you’ve used to deliver that stellar customer experience. If you systematize what has made you so close to your customer base, you will have a business that can function without you. You’ll have a business that can be sold or passed on to family members. You will be on your way to creating an E-Myth’d business.

Personalization is the Key

At E-Myth we know that the personal touch that you’ve mastered can be re-created as a system. A personalized system that communicates your values, vision, purpose and standards — the heart of your company culture. Having a Strategic Objective and a set of “rules of the game” (your defined way of doing business), gives you the framework for creating the culture and necessary processes for your employees to achieve those same results.

So you must first create a clear vision and value statement, back it up with standards and structure that reflect your purpose and intention, then begin observing and analyzing the way that you personalize the relationship with your customers. Next, check any idea you have that it can’t be done, otherwise, you’ll fall back on the old way of just doing it all yourself.

Intense Observation and Self-Scrutiny

What will your systems look like for replicating the way you do business and interact with clients? It’s beyond the scope of this article to describe the process completely, but to begin, try capturing each leverage point of customer interaction. Then, create a repeatable system around that interaction. Become alert to interactions that you handle, especially those that, if asked about how you did it, you’d simply say “I just knew,” or “I did it, no problem.” Let others observe you in the midst of these activities and see if they can help you pick apart the actual steps you took to create that particular response…..

READ ON FULL STORY ON EMYTH HERE!

I’m am so excited! One of my favorite entertainers will be performing at the OWN YOUR POWER BIZ CONFERENCE on October 10th at St. John’s University. If you didn’t buy your ticket yet, HURRY and don’t miss this wonderful ending to a power packed day. YahZarah will  perform after the workshops  are over to give us a good send off!  If you are a true lover of music, soulful entertainment, and good energy, you will not want to miss my girl, YahZarah! 

Simone

Read More About Her!:
Purple St. James is an artist who invokes memories of the soul greats of the past. Funky, beautiful and passionate, her sound pushes the envelope at times, while being subtly sexy and familiar at other times.
 
In her former life, you may have known her as a shooting black star named YahZarah, where you’ve witnessed her performing with Soul legends like Stevie Wonder, Anita Baker and Dave Brubek; or you may have been exposed to her singing alongside some of her contemporaries including Floetry, Musiq Soul Child, Kem, Donnie, Amel Larrieux, Goapele, Talib Kweli, Rahsaan Paterson, Raheem Davaughn, Chaka Kahn, Bilal Oliver, The Roots, Little Brother and the list goes on and on.
 
A one-time background singer for one of the founders of the neo-soul movement, Erykah Badu, YahZarah released two critically acclaimed musical ventures to date: “Hear Me” (released on the Keo Music label) and “Black Star” (released on the Three Keys label).
 
Set to release her third project “Yahzarah: Introducing Purple St. James”, Purple St. James has created a unique mold that cannot be replicated. She is one of a kind. She is the confluence of that which is both classic and cutting edge. Hearing Purple St. James elevate from a soul diva to a funk shaman causes your ears and soul to be inundated with a sound that’s part Shirley Caesar and part Sly Stone, with a touch of the Minnie Ripperton. Prepare to be pulled in, and to become hooked on Ms. Purple St. James.
 
Website(s)/Myspace Page
www.myspace.com/yahzarah

See Purple Performances On U Tube:
http://www.youtube.com/watch?v=gr_qIt4J1Tw
http://www.youtube.com/watch?v=xnqX9mRDxyI
http://www.youtube.com/watch?v=aJ5Nl9_ctjc

REGISTER FOR A POWER PACKED EVENT!!! OWN YOUR POWER BIZ CONFERENCE

YOUR PASSION. YOUR BUSINESS. YOUR LIFESTYLE

Your Instructor: Simone Kelly-Brown

We’ll discuss your values, passions, and the importance of various areas in your life and where you’d like to excel in. You will have a hand-out to help you set your intentions and get clear on what you’d like to improve upon or celebrate in your life. We’ll then have an active discussion while we have blast using our creative juices to design destiny maps (aka vision boards) that reflect your future self.

The mind thinks in pictures, so creating these destiny maps and reviewing them each day you’ll begin to see it, feel it, believe what you want for yourself. Experiencing these sensory details with positive visualization has launched countless new businesses, relationships, and various successes for our past attendees.

We’ll provide: items such as paper, glue, scissors, card stock/construction paper.

Please Bring:
1. 2-5 old magazines you’d like cut out from (We’ll have some on hand as well, but the more the merrier!)
2. Floor pillow or matt, if you don’t want to sit in chair. It’s a cozy environment so please dress comfortable.

Time: August 22, 2009 from 1pm to 3pm
Location: Own Your Power Lifestyle Center
Street: 1200 North Federal Highway
City/Town: Hollywood, Fl
Website or Map: http://www.ownyourpowerlife…
Phone: 877-545-7352

Event Type: workshop, goals etting

REGISTER FOR CLASS ONLINE
WWW.OWNYOURPOWERLIFESTYLE.COM
$14.95 online ONLY by Friday. No door registrations available.

Who is Rich and who is Poor?
One day a rich man took his son on a trip to the country with the purpose of showing his son how fortunate he was and how poor many other people were. They spent the day and night at the home of a humble farmer. When they got back from their trip, the father asked his son, “How was the trip?”
“Very good, Father, “replied the son.
“Do you now see how poor people can be?” the father asked.
“Yes” said the son.
“And what did you learn?”
The son answered,
I saw that we have a dog at home and they have four.
We gave a pool that reaches to the middle of the garden; they have a creek that has no end.
We have imported lamps in the garden. They have the stars at night.
Our patio reaches to the front yard and they have a whole horizon.
We have a small piece of land to live on and they have fields that go beyond our sight.
We have servants who serve us, but they serve others.
We have walls around our property to protect us and they have friends to protect them.

When the boy finished, his father was speechless. His son added.
“Thank you, Father, for showing me how poor we are.” Author unknown